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The scarcest resource facing businesses and individuals is “time”. Time is incredibly valuable and ensuring the most effective use of this scarce...
Effective marketing of your business's products/services is essential to its success. This course will enable delegates to develop a marketing strategy...
One of the most important aspects of Customer Service is dealing with difficult customers. Correctly handling a situation can prevent negative feelings...
Did you know that it takes people about 25% longer to read an article from a computer screen than from paper? That’s just one of the differences...
Effective marketing of your business's products/services is essential to its success. This day's course will enable delegates to develop a marketing...
This is a practical course that focuses on providing delegates with useful skills that they can apply to the management of projects in the workplace....
Training course. Writing effective reports is key to not only communicating important information and knowledge but also a self-development skill that...
This course is aimed at people who are required to take factual minutes of meetings, from large formal committee meetings to informal...
To give participants the confidence to be effective customer facing staff
To help you enjoy the job you do because you have...
This half day course is aimed at anyone who wants to be able to give effective presentations. Firstly, the course aims to enhance personal presentation...
The training course is practical and interactive, with emphasis on creating a supportive customer service and care environment to build confidence....
Minimum quantity for "Customer Service Excellence" is 1.
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Aberystwyth - Shrewsbury - Cardiff